I love kids., and feel sorry for them. AND I BLAME YOU FOR PUTTING THEM THROUGH THIS, Mr. PARENT! Not the officials.
I had a wonderful experience at Mumbai Airport in 2005.
I went to India with my wife and two daughters (1 and 2years old). We had 12- 13 bags. After we reached Mumbai airport, One bag was missing. We were looking all over and went to a service employee. He saw us with the luggage and kids., took personal responsibility, went into the godown and after 20 minutes came back with the bag. The tag of the baggage was missing., and that was the reason we could not get the baggage earlier.
On my return journey, I came back alone to OH. Two bags were missing. Nobody cared. I had to wait for long time, explain that I lost my baggage to at least 7-8 people. Finally, one employee asked me to fill a form and said would call back. After following up and talking to tens of different people for a week, I got my baggage completely torn and damaged. No damage expenses for the bags were paid., When I asked for it, they referred to micro print on the form, "the airlines would pay only for the lost items and not for the damaged baggage".
