Hi, this was really bad on part of immigration officers who did not treat their own people. But dont you think that same would have happened had someone from India had travelled to USA and forget to bring Visa. American immigration officers would have sent them back immediately. I am not sure if they are more liberal and would have agreed to wait for the Fax. I am glad that you mailed and brought this issue in front of others. Someone in Mumbai can lodge a complaint against these officers for their behaviour.