The contents of this memo is O.K, but a good citizen of India should always see the "Positive" aspects only and correcting the -points is our duty and not blaming politicians/Govt of emnployees for corruption. Curruption is created and nurtured by each one of us. To get the "work" done we pay extra because we do not want to be a "Q". India Dimming is the idea of people who keeps their side only.