I agree with you Farokh. This guy Sameer has 'nil' understanding about the dynamics of IT business and on top of it he is behaving as a know all of everything. Mr. Sameer, who gave u this impression that Product and Service business is mutually exclusive? A company of stature of Infy, TCS can set up a product division and manage it as a seperate business/division. Its basically moving high up the value chain and also hedging a lot of your revenues against risk (pricing, currency fluctuations,costs,competition from south east asian countries etc.).