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THE DTH SERVICE
by gaurang patel on Apr 09, 2008 10:52 AM

whether its TATA or Dish TV one thing is sure the quality of these two are similar. Both hang out when rain starts coming during monsoon living the dth service to hang. On calling their customer care they ask to reset the unit instead of telling the right thing that when rain comes there will be problem in receiving signals from satellite & so you will face problems. Similarly in more cloudy weather also the DTH service of both this stops or we get messages like "scrambled channel" or "poor signal". The newer companies should outcome this problem if at all they want to succeed in this business battle. I rate the service/quality of both TATA SKY & Dish TV at par with our local cable operator. The coming of Ritik & shahrukh in their ads had definately affected their sales come up but their service quality lackness would also have resulted in customer loss. I hope these companies would also declare how many customers leave them due to their service problems.

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