Our retailing is quite mature and highly price competitive. These retail chains are fleecing customers by providing goods at high prices and of course inferior servicing to customers.
In a store you get everything at MRP in kirana shop you get a good discount and personalized service and replacement. I bought a small tou game from a store for 75 rupees when I opened at home it had half of the stuff to play, now if i drive back to return i will end up burning more petrol than the price of the toy, kirana shop you ring and he will come and replace or you replace in evening while taking a stroll.
