Well, one has to change...we did not (rightly) pay heed to the unions clamouring against computerisation and there is no need to make so much noise over the 'Mom & Pop' stores. As a resident well outside the northern suburbs of Mumbai, I have seen these so called 'Mom & Pop' stores taking their consumers for a royal ride - poor quality, wrong quantity, over charging well over the MRP and you name it...Let the consumer benefit from large format retail. Why do we in India always shed tears for the small vocal minorities (salaried unionised employees, et al) while not worrying about the 70 per cent of Indians who are outside the pale of this newly emergent India?
