The ground reality is That the builder has the last word. Very few buyers have the patience and resources to fight a protracted legal battle. Even at the end of the war the litigant only gets a mental satisfaction of winning. There is no relef worth the name. The point to consider is whether Rs 5000/- was the right amount for mental agony suffrere. The regulations must be suitabaly modified to pay exemplary damages. The stsate govt. should notify model agreement.