sir why it is said that only gundas are doing this work.So many qualified people are working in line of collections.They not only get training from BANK(ICICI etc) ;but also are regulated through certain regulations/principles which thay follow during field.On contrary wilfull people/defaulter with such a huge media support now takes stand that they will make false complaint about the behaviour of recovery executive ;hence he should not visit/remind about due payment.Economy with such a huge NPAs will suffer and hence simoultaneously media should also support BANKS by publishing /bringing /upfronting willful defaulters who has taken loan and now do not wish to repay.Remember this is a public deposit money henceforth should be safeguard at any cost.However I do support strict action against agents who unnecessary harrase borrower without giving them proper chance to repay.But once it is proved that borrower wants to eatup the loan ;he should be parallely penalised/punished.
