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Quality control
by nadia sani on Oct 08, 2007 02:49 AM

Jack is right. Design and research are unknown factors in Indian manufacturing. The same designs and products are produced year after year because the Indian public doesn't demand anything new or better. We just accept any old thing. Quality control and improvements are also unknown, after all why invest when the same old model sells?
That is the biggest reason for Indian goods not bìfinding export markets, then there is no constancy in the quality, produce once, sell and run is the Indian mentality. We MUST learn to build up customer satisfaction and KEEP our customers so they come back to buy.

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How Bajaj plans to win the world