It is not a question of private or state owned services what an average consumer looks. It depends whether Public Sector or State enterprises are quick enough to change themselves to market needs. SBI and other Public Sector banks are still preferred by middle class because their hidden costs are nil. Given equal fares, Public airlines are still preferred over Private Airlines because of Punctuality, safety etc. Post Office are still preferred for many banking services because of personal touch. Railways are better choice than private carriers. salem stainless steel is preferred over other steel because of its quality. AIIMS and the like of hospitals are still preferred because of its quality, prices & not going for unwanted syrgeries-common in private hospitals.BSNL broadband speed is much better than others.News value is more in DD News than other channels who are sensationalizing and serving all sort of non sense than news.It is hightime that Public enterprises shall reorient themselves and be more consumer concious.
