WELL I HAVE MAILED THE SOLUTION TO THE ABOVE MENTIONED E-MAIL ID BUT IT IS NOT BEING ACCEPTED...PLEASE LOOK INTO THE MATTER.THEREFORE I M PASTING THE SOLUTION HERE AS WELL:
TCS SMART BUSINESS CASE STUDY CONTEST:
In the above case, the recommendations given by crack team are quite valuable to handle the situation at Trustworthy Securities. The immediate imposition of penalty has been able to show a decline in the no of fraudulent cases.
But to find a solution, which can help solve this problem in the long run, it is important for the top management team to sit together and formulate certain strategies that can prove to be cost effective Some of the strategies, which I propose in this regard, are:
? DON%u2019T INNOVATE, EMULATE:
It is essential for trust worthy securities to upgrade its software system as per the requirements to be met at the back office. Whether it is creating a back office alert system or a pop up alert for wrong information, it is pertinent to bring in an information technology, which can not only speed up the transactions but also bring accuracy and convenience. At the same time cost will be reduced of a typical service call in the long run.
The saved cost can be utilized further in providing training and development of the employees to brace them up with new technology.
? STRICT SURVEILLANCE OF BRANCHES AND FRANCHISES:
Unscheduled visits of top mangers to the various branches and franchises will create an environment of spontaneity among the employees along with bringing a sense of responsibility among them, which will further reduce the fraudulent mannerism prevalent among them. They will check themselves and will become self disciplined. This will act as a positive reinforcement to motivate the employees to stop the wrong practices.
? REWARD AND RECOGNITION:
Reward and recognition to branches, which start taking the things seriously and start improving, this will set an example for other branches as well
? REVISION OF POLICIES IN ORGANIZATION:
It is time to bring certain changes in the organization by changing certain policies such as------- written permission from clients for any trading by remisers, reducing the exposure limit and also specifying the penalty and fine imposed if any employee and branch found to be involving in illegal ways.
These were some of my suggestions to the crack team, which will be helpful in the long run.
