This is a manifestation of govt inefficiency. Despite the modern proactive management styles, ironically touted by many Indian gurus all over the world, we have the worst labour relations in our govt set ups. The unprofessional work ethic stares at you in all our govt depts, even when they operate in foreign coutries.
Who actually is responsible for this flare up? How can such a small minority wreak havoc on such a large scale? It will never be "back to normal", especially for those who have suffered in terms of money, finance and mental agony. Who is going to compensate them? We have to find the reasons for the hold up and punish the perpetrators so that we give such a strong signal that these are never repeated.We must learn from these situations to once and for all, set the house in order and make people accountable. Let us learn from others, who have put these confrontational approach behind. These are unheard of in China, Middle East, South East etc.
My heart goes out to the poor and especially those visiting their families once in many years to spend precious time. They have been cruelly played out. Many eke out a horrible life working and living in extreme conditions and even give up their lives. They deserve better than to be held to ransom by such a selfish minority who have to understand that there are other ways of bringing out their grievances.
We all deserve better and it is very well within us.