I dont know if Mr. Kundapur vaman Kamath is ever going to read this message or any of his assistants would ever bring this message to his notice - BUT - the fact is that in his climb uphill, Mr. Kamath has employed many incapable people who are furthur recruiting people of their own calibre(not only incapable but also arrogant)who will, if not stopped, ruin the reputation of ICICI I would like to bring to the notice of Mr. Kamath (and other not so senior executives who are reading this message and may tomorrow head some organisation)that building an empire is no doubt a great job done but maintaining 'goodwill' of the customers is the toughest job - he has a lot of homework and soulsearching to do before he accomplishes that. Many professionally incapable and Officially arrogant executives have crept into ICICI and now is the real time to test Mr. Kamath's real calibre.