Frankly speaking, I am fed of of ICICI bank. Their customer service is pathetic and the Bank rules wrt any transaction with the bank/ Home Loans project a mindset that the customers money is their own money.
Thier branch staff (I have experince with Mumbai-Borivali west Home Loan Branch) is pathetic. I have a Home loan with ICICI and every time I get a disbursement, they give me a cheque of the required amount and start the interest IMMEDIATELY from that day itself, even before the money is credited to the builders account!! If they were issuing me a Demand Draft then it is OK to start the interest immediately even before the money is credited to builders account, but man!! they issue cheques!! so overall I always end up paying extra 3-4 days interest for every disbursement!! And ICICI is doing this with all customers !! They are the 21 century PIRATES!!
Secondly their customer service is pathetic. 1. in the branch itself as well on the phone. on phone there is no end to the waiting time, I have waited almost always more than 15 mins, and 70% of the times hung up the call!!
They do not want you to visit their branches nor do they want to increase the telephone service executives!!
Is Mr.Kamath listening ?? or just busy counting the loot !!
