I can assure you in this process ICICI bank Home finance company has cheated so many retail customers. If they are at fault they will not reply. If it is the fault of customer they will put heavy penalty as they manage our accounts. The customer care depatment should be renamed as customer trouble department. If you are reading Mr. Kamath do something or contact me. I will tell you. What a play ICICI HFC is doing with general public. contact me vinodkkaushik@gmail.com