I have read several of your messages on bad experiences related to ICICI bank loan. I also applied for loan. However, after spending time and money in preparting the paper work, and after several follow ups, it was rejected due to inexperienced loan officers who were unsure of the rules for sanctioning. I did not stop here, I wrote my grievances to Mr. Kamath, and to my surprise he responded and forwarded my email to the more experienced loan officer in the head office in Bombay. They accepted and apologised saying that the people in the smaller branches were not skilled in this respect. Loan officer from Bombay head office personally reviewed my case and the loan was sanctioned within no time. Perhaps, this information can help others too..
