I see a lot of heart burning. ICICI may be short on lot of services.
I have been the customer for the last many years. Some benefits:
a. Your account is opened within 1 hour and given cheque book, debit card etc. Tell me a nationalised bank that can give you this service.
b. I handle all the payments through internet banking. I have colleagues who have operations with another bank. With the given password they are not able to login to their account!!
c. The ATM's are up almost all the time. I had account with SBI and most of the time I had to go to 2 or 3 ATM's to draw the amount for various reasons.
d. I also short closed a loan with ICICI and went to SBI, where the rate of interest is lower.
ICICI has set standards for other banks to emulate. I have relatives working in other banks going home at 9 PM. The reason given is updating all transactions centrally, while ICICI gives you an 8 to 8 banking.
