i guess this a nice article to make ICICI feel happy that they have become, what is written, a global giant(i dont agree and i am sure,so would many). Mr. Kamath has sure come a long way and all credit to him for nurturing ICICI but are we not forgetting that the organisation is not one individual but it is the group of people working together towards a common goal that gives the picture to the world that we have arrived. A global bank??? Read this.. I applied for a savings a/c which was activated after 45 days that too after repeated calling and much harassment. then they forgot to credit my account with the initial cheque payment which was cleared by my previous bank a long time back. when i called the customer care the personnel rudely informs me that i cannot ldge a complaint for a week after my account have been activated. In nationalised banks(SBI, PNB) it takes not more than 4 days to activate an account. Now you tell me is this a doing of a global giant??? Forget it nationalised banks are far better. Just wait till the sector is open for foreign banks. No one will need an ICICI then.