The service will of AI or IA will only improve after it is sold to some pvt player. We should get rid of unions in public sectors to provide quality service to its customers(general public). The left parties can go and live in China & Cuba if they dont like to live in India. I have travelled with most of the airliners in India and Abroad. The ground staff and air-hostesses in all airlines treat you with respect and courtest but not Indian. They feel as though they r doing us a favour by providing us a boarding pass. India will improve only if all the Public sector units are privatized. Govt hospitals and education should be run by autonomous bodies without govt institutions. Except Army and Police nothing else should be controlled by govt. Only then there can be accountability. I am talking of banks, Income Tax, Port Trust, EB, commerical tax and RTO. Out of 239 public sectors 92 are making huge losses. Dont waste tax payers money on feeding govt employees who are arrogant and refuse to work. Build infrastructure and improve education & healthcare. Let everyone be accountable for the work they do. Only then can be confidently compete with the rest of the world. The red flag should be burnt and comrades deported to Cuba, N.Korea and China.