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RE:Customer Service
by Ravindra Rao on Aug 11, 2007 09:50 PM

Who says Ambanis & Reliance Telecom are not Professional? There are true Professionals in cheating. They cheat you so sytematically that it is now an organisational culture. I think their staff get rewarded for cheating. I got inflated bills for 3 months and no one is willing to take down that complaint. Is that not a Professional way to deprive a customer of his rights. In Reliance "The Customer We-Do-Not-Care" staff are very professional. They will never hand over to you the complaint book to make sure your complaint is never recorded. They are very Professional in thinking "Customer is a Moron". The Reliance Motto is " Caveat Emptor" which means "Reliance does not hold itself responsible for their customers dissaisfaction". To believe this go to any service centre and you can see for yourself the number of customers who are not being served and how long they have to wait.

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4 key qualities of professionals