For years, these companies survived on tax concession, easy body shopping money and all other benefints associated with sunrise industry. These comapnies failed to move up the value chain by branching out into procuct development despite having huge pile of cash reserves with them. Instead they choose to branch move down the value chain by opening up BPOs.
This is really hard test ahead for preachers (read Narayan Murthy) who, although is a OK enterpreneuer, but overestimates himeself and thinks he is the greatest technocrat.
He is just running a bodyshopping company.
A poor person from bihar goest to punjab to earn a living. He is definitly better than his fellow biharis who due to many reasons could not go to punjab. Now he can tell others that he is a great employee and therefore he gets money from his employer from punjab.