There's no doubt Mr. Ratan N Tata is a Jewel of India. The companies he run are most transparent in india but there is still many things to be done. The problems are many. The companies are run like a government department. Specially Tata Indicom & Tata Motors are moving away from the customers. There is no way an ordinary man can approach the CEO or Mr. Tata. All there websites are good in providing information but are not ready to accept customer feed backs and even if any one send and request they don't reply. I feel Mr. tata to be approachable to end customers or at least creat one greiveance cell to hear customers problems. I feel every thing is fine with the group except this one. I hope Mr. Tata will take note of this.
