I appreciate the good article put by Rediff on Managerial Skills. The subject topic of Coaching Skills is very appropriate to a successful Manager. In my view a Manager is a team leader and until he does know their inner feelings and emotions he cannot be successful in managing them in the right way. So keenly listening, asking thier views, exchanging opinions with an open mind and moving forward with a common understanding will definitely lead to fruitive results. In my last 25 years of man management I have found that people are God's assets and they need to be nurtured from within to make them our assets.