Not just home loans, in other issues also, ICICI Bank is going haywire.
In credit cards, they are found to be playing tricks, almost on border line of frauds. There are complaints about home loans. We had an experience with a transaction where money paid by our customers to ICICI Bank for onward remittance to us was lying with them for more than four months.
Only after a very long and bitter follow up, we could realize the money. And the matter closed there, as if nothing had happened, no reply to our complaints.
They are going deaf and dumb.
There are so many employees (so called executives) who just do not know the basic procedures, but just do the sweet talks.
It is competing very hard with SBI to provide a horrible banking experience.
