The state of the affairs is simply unacceptable, I am totally convinced. As I walked into the Mumbai airport's international hanger run by Air India last year, I was embrassed to be an Indian. The sleazy, greedy eyed airport officials, in faded blue unclean uniforms were bugging foreigners, desis (especially ladies travelling alone) to "hire" their services in order to get some excess baggage through, or jump a queue. In other words, they were offering illegal services, and the police didnt seem to give a rat's behind. Then there were other idiot officials pretending to give unwanted help to foreigners and begging for tips in return. It was so disgusting that I was ashamed of being an Indian. This has to stop, and that is for sure.
The ideal way would have been for the Aiports Authority of India (AAI) to strap their shoes and get rid of this nuisance already. But seeing as they have not been able to curb it, the only other way is to get a profit motivated private firm in charge in order to clean up the bull that's lying around and get affairs in order.