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Why MNP?
by Purushottam Dayama on Jan 27, 2006 12:16 PM

It is useless to ask for MNP when TRAI can't even
enforce the quality of service requirement on service
providers. I am BPL Maharashtra subscriber and I have
accumlated Rs.1500 talk time as BPL network is unable
to connect on demand. I can dial only in off hours.
I would like to have my talk time refunded and I would forget about subscription charge and find other provider. But BPL won't refund the talktime
even though it can't provide satisfactory service.
I think TRAI should enforce the 99% call completion
rate and otherwise suspend the licences of operators and make them refund the talk time. I would be happy
even if there is no number portability!!!

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The above message is part of the Discussion Board:
Telcos holding customers hostage