One must have the fortune of getting into a problem with these "future companies" to realize what do they really stand for. When it comes to handling customer problems, these networks are no better than BSNL. the advantage with BSNL is that your expectations are moderate. Sophistication to Hutch and Airtel is limited to the attire of its employees, ability to speak English (most of it bad and ungrammatical) The more they try to look different, the same they end up looking. The rest is all bakwaas.