Pl suggest, What should I do. My mail id is slpanchal@gear.elecon.com. Detais are as under:
Rgds Samit Panchal
Dear Sir
Pl refer to our telephonic conversation 18.09.08 as under:
I am paying my installments of Rs 417/- regularly every month. I delayed to pay my installments for 5-7 days in three occasions out of which once I have paid the interest with late fee of Rs 350/- also. I have not paid the late fees for the two other occasions as I have felt that such charges are not genuine and had asked you waive off by my mail dated 11.05.08.
I was shocked to know that the installment of Rs 417/- which I am paying regularly every month is not adjusted toward my installment. The bank is adjusting my installment amount towards outstanding of late fees and showing in their records that I have not paid the installment. Due to this bank is again charging late fees and as of today they make the outstanding amount of Rs 3179 where as I have paid all my installment in time. Except in three occasions I have delayed for 7-10 days.
In back side of each of my cheque I have written "installment for the month of" , how my installment amount can be adjusted toward late fees that too without my knowledge and also at the same time make me defaulter by not paying installments in time and charging more money towards late fee and interest. Also bank has never communicated in regard to adjusting installment amount in late fees.
