I am having an ABN Amro Creidt Card. From December 2008 I have transacted around 37,000 rupees and so far I have paid more than 50,000 to the bank. Still bank is demanding another 6000 rupees plus 3% pre closer charges. 1> Bank is not providing statements in time, 2> Alwasy bank is putting Late fee charges(Rs.600) and Financial Charges(upto Rs.800) Eavery month. So far I have paid more than Rs.4000. Above that yes fee, over due fee etc. I called them to settle down the issue and cancel my credit card. But now bank is not turning up. Earlier when I was calling to customer care to explain the financial charges, they were not giving proper answer. Now I am understanding why they were not telling the truth. This is one type of chating with the customer by not sending the statment in time and not giving proper justification. Earlier I had cancelled the same credit card because of these thing but after a lot request by the bank autorities that same mistake will not repeat, I have accepted the renewal of the credit card. Pls. advise me what to do.
