HDFC Bank called me for settlement of some Rs.6000 odd amount against a credit card of my wife for which last payment was made in November 2007. We kept on receiving statements for 4 times after which everytime we contacted the call center to inform that there is noting pending. They always told us that they have made a record of it & will revert with a call.
We never received a call thereafter. Now after 2years these people wake up and ask me to pay the money. On requesting for a statement they said they would provide it only if the matter is taken up legally as the account is frozen.
I do not mind paying the money, if it was really spend or outstanding. Pls suggest.
