TO Respected Sir, I M CREDIT CARD HOLDER OF CITI BANK AND I HAVE STRONG COMPLAINT AGAINST THERE ATTITUDE N UNNECESSARY CHARGES AGAINST CUSTOMERS
Sir I am using citibank card from last 1 year. IN OCT 2007 I DIDNT GOT STATEMENT FROM CITIBANK, I REPORTED THIS MATTER TO CUSTOMER CARE, THEY PROMISED 2 SEND A DUPLICATE COPY TO ME, I PAID THE AMOUNT ITZ OF Rs 7097 ,i didnt got statement till date,In NOV 2007 DIDNT GOT STATEMENT AGAIN I REPORT THIS MATTER( I WAS 117 MINS) WAITING TIME FOR ME, THEN ALSO I TOLD THE SAME ..I PAID THE AMOUNT Rs.11158 Sir i am into bussiness i have to travel all over india, i kept some signs cheque with my wife to make payments, earlier in may i paid amount twice the amount is off Rs7717, in confusion i paid the amount and mine wife also did, just to over come this type of sitution i decided my wife will pay in future,IN DEC2007 THE STORY IS SAME NO STATEMENT, I CALLED MY WIFE AND SAID U PAY Rs 4000 in favour of citibank, after which i called in customer care they told me amount was some thing near 3850,IN JAN2008 I got call from INDORE, IN VERY ABUSIVE LANGUAGE GUY WAS SHOUTING ON ME, WITH LOT OF EVIL WORDS, ASKED ME FOR A PAYMENT OF 37240,I WAS SHOCKED MY LIMIT WAS 36000 only how come over limit, he only told me itz 54000, really surprize, guy told me we will wait till amount is Rs 51000, then we will show u WHO WE R ? SIR REALLY WORRIED PLZ HAVE A LOOK MANU 9425302235 MANUJAIN2135@GMAIL.COM