I have 4 years of experience in the call center industry and now i have changed my industry to software as i found that i chose the wrong one....In the year 2001 when i joined the call center industry (spectramind), i was in high spirits and full of zeal...later i found that its nothing but a place of exploitation...I worked there for round 18 months & all i earned was weak health and frustrations....later i joined another industry where i worked for 10 months ,where not only i made the BPO process run excellently but later when i was hoping for my promotion, somebody else got it. Working all night shifts not only effects ur health but the experience is not counted anywhere ..more over working in call center is not looked with honour in our society which still thinks any one can join this industry ..which is true....
Thus in the end, its nothing but a store house of exploitation...where girls are exploited(physically) and guys fall into learning smoking and think that our society has changed into American society...
