The Balance Scorecard
by Rajesh A on Feb 03, 2005 05:15 PM
The BSC is good as a concept, but most of its' value is overstated. The whole thing about it is like Aditya Birla's single page statement. Most companies however do not know what to put in there, as Peter Drucker said, most of the time there are no objectives - so also none appear as such on the BSC. Today most companies want to be in on that one so as not to be left behind in terms of new management concepts as also it helps create a change management scenario (which can be both good or bad situationally and intent-wise)which will turn around the parameters of performance for some length of time and skew ROI thinking.
