The executives refused to help me although I clearly asked them to send the info to the address registered with them (something they verified). Therefore, I asked them to cancel my card. I argued with at least five executives (some of who were reportees to the others) but none of them were ready to accept that what they were doing posed severe security risks. I asked them to automate their systems. They said there were no such plans. All of them wanted me to TRUST them. They were not convinced when I told them that trust is based on security and not the other way round. They all harped about the integrity of their employees and I had to point it out that today's employees can be tomorrow's tricksters. It is a strange thing: people being asked for (what is essentially) a password that can be used for Internet transactions anywhere in the world. Instead, they said that they could misuse my card even if I didn't give them the CVV number, thus acknowledging that they were privy to whatever was needed to commit a fraud. They assured me that they would never charge me if I declined having made such and such purchase, after investigation.
