This is not the first instance where funds from customers' account were illegally transferred to other accounts. There are many instances where some people working for some big companies were involved in such fradulent activities. There were a few instances in Hyderabad where some employees working in the credit card business got hold of the passwords of customers and milched their customers. Such instances are not coming into light as these companies do not reveal such things to media, for obvious reasons. It's high time financial institutions and BPOs go for a strict code of ethics and make employees sign in agreements that would dole out severe punishment to whoever tries engages in such fradulent activities.
