I am also using reliance and they hv charged Rs 30 3 times within a period of 3 months for something called my music station.Moreover they hv a rule that if not complained within 72 hrs(for prepaid) they dont take the complain. Also it is very difficult to get through to the customer care number in the first place. Though i had lodged a complaint all three times but hv been successful in recovering money only once. I dont understand how can they so easily brush off their shoulders from this.They ought to take some responsibilty.