In march 08 my car was hit by a bus on a delhi road by a DTC bus. I thanked god that nobody was hurt and my car is Insured. But their my dilemma started. I have got it insured from a very big company, Reliance on cash less terms. Most of the Maruti Dealers, as my car is Maruti Alto LXI, ignored to entertain as they were not attached with Reliance. After much effort we came to know about a bi dealer, DD Motors in Delhi. The survayor of company came and told me that on plastic parts and glass parts i can get fifty percent refund only. I had no choice but to agree on it. I got my car repaired and I paid Rs 2700 as cash on repairs which was fifty percent of total. I got manual receipt also. Later i got sms from Reliance that my claim has been passed of full amount Rs 5464. I was shocked. The cheque went to DD motors. I called up Reliance custmer care and they too confirmed the amount but told me it is between me and DD motors, and they dont know why they took the money from me. DD motors never replied to my calls till date. this is the way a common man is taken fro granted.
