Hutch (now Vodafone) used a very stupid system of activating caller tunes. It works like this: If you called someone and he had a particular caller tune playing and you press star button, the service provider will take it as a "request" for activating the same caller tune you were listening to. You will be charged for activation and monthly rental. What happened to me, when I called my friend one day, the star button got pressed accidentally by my ears (due to the position of the star button). I never knew that it happened and added to it the caller tune was a horrible regional language tune no decent person will appreciate. I noticed it only when one day I called myself to locate my phone; it was a rude shock for me. On my complaint, Hutch neither refunded the amount nor deactivated the caller tune for one month. I am sure it is a sort of unfair and very bad business practice, but I accepted it as my "mistake" and never approached any consumer court. Now I am using Aircel, I get at least 2 junk messages everyday to download some stupid wallpaper, ringtone, etc. through their website. They also sent me instruction to activate internet browsing, but I was surprised to know that this service is not available despite my putting request several times. This is height of irresponsibility on the service provider’s part.
