TRAI normally does not take action on customer complaints on faulty services, but ask consumers to contact service provider or go to Consumer Forum. In order to force TRAI to formulate some sort of laws to protect consumers from fleecing by mobile service providers, I request all readers to forward this article to TRAI. A mass mailing may make TRAI to think of doing something. I have the following e-mail ids of Trai & its top officials, which I got from website.