city bank recovery agents is calling me to clear 1195 dues. They insist the dues must be cleared.Is it a fair practice ?ABN amro sends the bill amount thru SMS the actual bill is not I am slapped with finance and late fee charges .I write to the IBa and RBI ,ABN AMRO redresses my grievance . Aitrel connection is not working .I go to NODAL officers and get my grivance redressed. Try cntacting any officer of ICICI bank on Telephone . I cn lay a bet that they will never come on line. The whole system is so ine sided that poor consumer does not know where to go and to do what.Similarly there are people who pay couple of installments and run away . A grievance redress mechanism ia s must .