ICICI bank is below even third-grade.... They sent goondas after me, even though I informed them about changing the source bank account for my home loan EMIs.. a good one month in advance. And ICICI bank says 15 days before due date. All right yaar, granted some ignorant employee of yours goofed up... goonda bhejne ka kya matlab hai??
Plus I am paying 2% higher interest rate on home loan, even though almost every other pvt bank has reduced home loan rates for existing customers.
Same is the story with their credit cards. I got one cancelled after they charged me annual fees even though they said no annual fees.
I even shut down my savings account with them because of pathetic service, crowded out-of-cash and non-working ATMs, stupid charges for even cancelling a lost cheque book.