Its very true. I had a major problem with HDFC Credit Card & Demat A/c. HDFC is not a good bank at all. There systems are hopeless. Once you fall in their marketing trap with rosy clailms, u are sucked for life. If you open any account they will do so in a day but when you wish to close the same you are in big trouble. It took me one month & 12/15 letters to close my credit & demat account each.
HDFC won't b able to survive if this continues for long. They are getting exposed & media soon will do the rest.