Only two years ago I got trapped in the category of a Debit&Credit Card Holder of Bank of India and that too five years after my retirement from Central Govt.Service at age 60.Only recently I got a monthly statement containing an amount of Rs.650/-paid to a mercant Banker with whom I have had no transaction whatsoever nor I had even heard of that party.Since,my credit card is linked to my Savings Account with the bank,the amount shown in the statement is being debited to my S.B.Account after 51days if purchases are made using the card on or after the 16th.of every month.To avail of the 51days credit facility,I also use the credut card only on or after the 1th.of each month.When I found an item not pertaining to me,I had to send a xerox copy of that statement containing the disputed amount as well as a xerox copy of my letter detailing all the facts about my case by Fax only to The Cards Branch of the Bank in Mumbai as instructed by them over phone when contacted as soon as it happened.Now they have said that 45 days time is required for them to inform me whether my plea will be accepted or rejected based on the response from the merchant whom I do not know at all.It is really strange why make me wait when I have already proned that I had had nothing to do withat merchant to whom the bank has paid supposed to be on my behalf though actually it ought to pertain to another Credit Card Holder-account holder of the Bank of India like me and that it would have been easily clea
