this is a message to all card users- please be aware that no one checks the signature behind the card after you complete a transaction and pay for it- i accidently used another persons card for a week and at many establishments before i got to know that my card was exchanged with a similar looking card and we both were using each other's cards with ease- this lead to a nightmarish situation because the person who used my card spent Rs 15 000 and i had spent only Rs600- i spent one year sorting the mess out as the card company cited security issues for not giving me the persons name- i was harrassed for 12 months by relentless telecallers who refused to understand the situation- be also aware that you can never meet any from the card company directly- they are all outsourced employees with no powers and keep passing the buck while the call centres harass you for no reason-one small suggestion would be that all cards should be photo cards and signatures should be checked with each transaction- blank unsigned cards should not be accecpted- genuine customers with a long track record (mine is 12 years) should be taken seriously and the company should talk to such people and understand the problem-
