i must say that its one of those articles i was desperately looking for quite some time but could not find. some times, as it happened with me, some collegues do tend to tarnish our image by filing false complains with our boss, like the person comes to the job in an inabbriated state. and the problem arises when boss believes him. we cant even give an explaination. this article has helped me out tremendously. keep on the good work