The banks, which is public utility service, and being run by the money belonging to the public, is not at all doing any service. Recently, Ihad a experience.I still have to be cleared of it. The Bank of Hyderabad branch,mount Road branch, is where I am having my account(savings) Due to some problem, i could not maintain, the minimum balance. and they were deducting a monthly charges of Rs. 30/- monthfor many months.After sometime, I had regularised my account, and the balance was abve 1000/-(1023) After that too, they were deducting the amnount. When I questioned, for minimum balance. when I showed that I am havion g mmbalance, and after deduction only it is coming down to the level, they just asked me to meet various fellow within their office, and I have made more than six to seven visits, and it is yet to be done. When they are giving a interestjust6-7% per annum for our deposits, see the percent theyare charging for small difference of the bal, that too everymonth. Should I have any amplaints, where should I go? Can someone guide me, so that it will be helpful notonly for me, but also for guyiding others. Similarly, when I took a loan from the bank,mortgaging my flat, they did not give any record for myself to keep, saying it is not given. Further, all the conditions are written in very small letters, to be read only theo microscope, and no copy, even after everything is done given to us. Just when er are approiaching the bank, along with the application form,they can give a BOLD LETTERED terms and conditions copy, which will make us realise, and and also know their terms. Can the authorities be expected to change their way of making changes like these!!! Bannks for said to be for common man, but nowadays,it is only for haves, who will be telephoned from the bank"s phone abt. his sudden arrival of a cheque for payment, and obligations.. Does any one questions, where there is least necessity for phoning outside, gets a huge bill?