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International travel
by Jai Richard on Apr 27, 2007 08:58 PM

I had taken a trip from Strasbourg, France to Los Angeles, U.S.A in Lufthansa. My return journey was from Los Angeles to Munich and Munich to Frankfurt and then to Strasbourg. The time difference between the landing of the flight from Los Angeles at Munich and the connecting flight from Munich was hardly 30 mins apart. Therefore, I asked the Lufthansa personnel in LA whether I would be able to catch the connecting flight, what will happen if they reach late and also what will happen to my luggage?? They assured me that nothing will go wrong. The flight landed at Munich 20 mins after the scheduled time. And the connecting flight was waiting for me even though I was late by more than 5 to 10 mins. The moment the aircraft personnel saw me they called me by my name and said that they were waiting for me. I was the last person to board the aircraft. They were informed by the Lufthansa that I am arriving a little bit late bcos of their fault and had asked them to wait for me. I was surprised to hear it from them. I was also bothered abt my luggage. I stepped out of the flight and went to the baggage section to claim my luggage I was surprised to see my luggage which I expected would have been missed at Munich as the flight landed late. I am really amazed by lufthansa service

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When your travel plans go awry