My first job was a wonderful learning experience. My boss was an extremely tough taskmaster and he used to be very critical of me. But I learnt a lot from him and really developed from a student into a professional.
I have been working for the last 10 years and I still remember those days and what it taught me.
This article has valid points - the basics never change, do they ?
As for someone's point on BPO not being a career, I don't think thats fair at all. Maybe those guys and gals might one day open a BPO outfit of their own after learning the ropes ?
