The article throws light on the real life situations and the author has given good advice. In the present competetive world, more people remain under stress.In my opinion the place of work where one spends atleast eight hours should have congenial atmosphere. The responsibility for this lies on the Seniors keeping in mind that respect is commanded and not demanded, should maintain cool when confronted with difficult person(s)ofcourse without compromising with the decorum.Through motivation I have been able to convert the toughest to good worker.